HAVE QUESTIONS?

Thank you for choosing us www.siliclite.com! To ensure that you can shop smoothly, the following is our website’s FAQ terms, I hope to answer your questions.

FAQ

1. How do I buy a silicone magnetic night light?
   You can browse our website, select the product you like, click “Add to Cart”, and then follow the prompts to complete the checkout process. Payment methods support a variety of options, including credit card, Alipay and WeChat Pay.
2. How to process my order?
   After submitting your order, you will receive a confirmation email. We will process your order and arrange shipment as soon as possible, usually within 2 business days. You can also check the order status in your account.
3. What is the battery life of the night light?
   Our silicone magnetic night light uses high-efficiency LED lamp beads and is equipped with a rechargeable battery. Under normal use, it can be used continuously for 8-12 hours after being fully charged, depending on the intensity of use.
4. What is the return and exchange policy?
   If you are not satisfied with the product you purchased, you can apply for a return or exchange within 14 days after receiving the product. Please make sure the product is unused and in its original packaging. If you receive a damaged or defective product, please contact customer service as soon as possible.
5. How to clean the silicone night light?
   Please use a damp cloth to gently wipe the silicone surface and avoid using strong corrosive cleaners. Make sure to remove the battery or turn off the power when cleaning to protect the circuit of the lamp.
6. What are the lighting modes of the night light?
   Our night lights generally provide a variety of brightness settings, and some models also support dimming function. You can adjust the brightness according to your needs to create a comfortable lighting environment.
7. What should I do if I encounter problems during use?
   If you encounter any problems during the use of our products, please feel free to contact our customer service team, and our professionals will be happy to provide you with solutions.

If you have other questions or need more help, please contact us through the contact information on our website. Thank you for choosing us www.siliclite.com, and look forward to providing you with the best service!