RETURNS OR EXCHANGES

Thank you for choosing us www.siliclite.com! In order to make your shopping more secure, we have formulated clear refund terms for you. Please read the following carefully:

Refund Policy
Return and Exchange Application Time
If you are not satisfied with the silicone magnetic night light you purchased, you can apply for a return or exchange within 14 days after receiving the product. Late applications will not be accepted.

Refund Conditions

The product must be in new, unused condition and must be kept in the original packaging and all included accessories.
If the product is damaged or defective during transportation, please contact us through customer service within 48 hours after receiving the product so that it can be processed as soon as possible.
Refund Process

Please contact our customer service team to explain your reason for the refund and provide the purchase order number and related information.
Once receiving the application, we will guide you through the return process and provide the return address.
Please package the product properly to ensure that it is not damaged during transportation.
Refund Time
Once we receive the returned product and confirm that it meets the refund conditions, we will process the refund within 2 business days. Refunds will be made to your payment account, but the exact time of arrival may vary depending on bank processing time.

Shipping

Except for product quality issues, shipping costs for refunds are borne by the customer.

If the product you receive is defective or damaged, the relevant shipping costs will be borne by us.

Special circumstances

Personalized or customized products are generally not accepted for return or exchange unless due to quality issues.
If there are different terms for limited promotional or discounted products, we will specify them at the time of purchase.
If you have any questions or need further information, please feel free to contact the customer service team. We are committed to providing you with quality products and services, thank you for your support and understanding!